
If you are still experiencing difficulties after completing these troubleshooting steps, please request further assistance by clicking below.

Verify the download and upload speed and ensure they match our minimum requirements.When the download finishes click “Open”.Click “Download” on the Speedtest by Ookla app.Type “Ookla” and click the magnifying glass to search.Click “Search” at the top right (looks like a magnifying glass).Navigate to and Select “AppStore” (looks like a white box with the word APPS).Press the “Home” button on the Fire Tablet.

If you are experiencing an issue with the Pure Flix app on your Kindle Fire Tablet please try resolving the issue with the following steps:
